The hotel was clean and quiet, with excellent beds and a helpful cleaning staff. The elevator was a nice touch, and the room and bathroom were both tidy and efficient. However, the hotel's isolation meant transportation was necessary to visit main sights, and staff were not knowledgeable about the city.

The staff were not helpful when it came to providing information about the city or transportation options.

My recent stay at the Charlotte Smart Hotel was a pleasant surprise. The hotel was immaculately clean and had a modern, fresh feel. The room was spacious and the bed was incredibly comfortable. I also appreciated the strong and reliable wifi connection. The staff were friendly and helpful, even recommending a delicious Thai restaurant nearby for dinner. I highly recommend this hotel for a comfortable and enjoyable stay.

We had a great stay at this hotel! Best aspects were its cleanliness, facilities and breakfast. The hotel was really well-maintained, from the tidy rooms to the well-stocked breakfast buffet. We loved the hotel's facilities, including the elevator and the parking. The location was not the best, but we had transportation, so it wasn't a problem for us. However, staff was really helpful in finding us transportation options.

Nothing that we didn't like.

The hotel is new, tidy and efficient with really excellent beds. There is a buffet breakfast offered and the cleaning staff are friendly and helpful. The hotel is located in a quiet area which is great for a good night's sleep.

The location is somewhat isolated and there are no attractions within walking distance. The staff lacks knowledge of the area's transportation options and it can be difficult to figure out how to get around.

New, tidy, and efficient place. Excellent beds. Quiet room isolated from noise. Friendly cleaning staff.

It was all superb.

We had a wonderful time at this hotel. the rooms were impeccably clean and the beds were very comfortable. the staff was friendly and the little buffet breakfast was a nice touch. We especially loved the fact that the hotel was located in a peaceful area away from the street noise, making it easy to get a good night's rest.

The hotel's location could be a little inconvenient for those without their own transportation. It was a bit of a walk to get to the nearby main attractions, and the staff didn't have much information to offer about local transportation options.